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Terms & Conditions

Last updated: April 2026

These terms apply to all students enrolled at ARK Tuition Centre ("ARK", "we", "us"). By enrolling your child you agree to these terms.

Enrolment

A place is confirmed once we have received a completed enrolment form and the first month's fee. We offer a free initial assessment before enrolment to ensure the programme is the right fit.

Fees

Fees are due monthly in advance. All fees are exempt from VAT. We accept Tax-Free Childcare payments (Government Gateway). Fees are reviewed annually and updated in September each year.

Cancellation and missed sessions

  • One month's written notice is required to withdraw from a programme.
  • Sessions missed by the student are not refunded.
  • If ARK cancels a session, a replacement session or credit will be provided.

Conduct

We expect all students to behave respectfully to staff and other students. ARK reserves the right to withdraw a student's place if conduct is persistently disruptive.

Safeguarding

ARK Tuition Centre is Ofsted-registered and maintains a safeguarding policy. All staff hold valid DBS checks. Our full safeguarding policy is available on request and at our safeguarding page.

Liability

ARK's liability is limited to fees paid for the relevant month. We are not liable for indirect losses, including examination results.

Changes to these terms

We may update these terms from time to time. Updated terms will be published on this page and communicated to enrolled families.

Contact

Questions about these terms: info@arktuition.co.uk or 020 3441 7272.